At Dundale Executive Support ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

1. Who We Are

Dundale Executive Support provides professional executive support, personal assistant and business administration services to individuals and organisations.

Contact Details

Dundale Executive Support
Email: hello@dundale.co.uk
Website: www.dundale.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

2. Information We Collect

We may collect and process the following information:

Information You Provide

Name

Email address

Telephone number

Company name

Information provided through contact forms, emails or enquiries

Technical Information

IP address

Browser type and version

Device information

Website usage data

Cookies and analytics information

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and requests

Provide our services

Manage client relationships

Improve our website and services

Send business communications relevant to your enquiry

Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so under UK data protection legislation.

4. Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

Your consent

Performance of a contract

Compliance with legal obligations

Our legitimate business interests, provided these do not override your rights and freedoms

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

These measures may include:

Password-protected systems and devices

Secure cloud-based storage solutions

Encrypted communications where appropriate

Restricted access to client information

Regular software and security updates

6. Confidentiality

As an executive support provider, confidentiality is fundamental to our business.

Any information shared with us during the course of our services will be treated as confidential unless disclosure is required by law or authorised by you.

7. Data Sharing

We do not sell, rent or trade your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, such as:

Email providers

Cloud storage providers

Accounting software providers

Website hosting providers

All third parties are required to maintain appropriate levels of security and confidentiality.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

When information is no longer required, it will be securely deleted or destroyed.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your information

Restrict or object to processing

Request transfer of your data

Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

10. Cookies

Our website may use cookies to improve user experience and analyse website performance.

You can control cookie settings through your browser preferences. Further details will be provided in our Cookie Policy where applicable.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown above.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Dundale Executive Support
Email: hello@dundaleco.uk

If you remain dissatisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk